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What is happening?

We want to make our platforms even easier to use, so starting on April 11, 2021, we are changing the way to log in to our systems. 

Instead of separate accounts on our platforms, you will have one joint account and use the same login and password to log in to the MultiSport app and our websites at www.kartamultisport.pl and www.emultisport.pl

For details, go to "Frequently Asked Questions".

Frequently asked questions

What changes will be made to the websites at kartamultisport.pl and emultisport.pl, and in the mobile app?
I use different logins and passwords in the mobile app and on the websites at www.kartamultisport.pl and emultisport.pl. How do I log in after a joint account is introduced for using these systems?
I only have an account at www.emultisport.pl. Do I need to set up a new account if I want to log in to the website or the mobile app?
Since April 11, 2021, I have been unable to log in at www.kartamultisport.pl or in the mobile app, even though I have an account there.
Since April 11, 2021, I have been unable to log in at wwww.emultisport.pl, even though I have an account on that website.
Why do I need to provide my age when registering an account?
I want to register on the website or in the mobile app, but I have not received an e-mail with an activation link.
I still do not have full access to the website at www.kartamultisport.pl, even though I have set up an account. Why?
My MultiSport card is active, but at www.kartamultisport.pl the status of the card is shown as "inactive". Why?
My MultiSport card is active, but no added products are shown at www.kartamultisport.pl. Why?
Why do I have to re-enter my data during registration when providing the card number, even though I have entered it before?